Hughes Health & Rehabilitation Vice President Mark Finkelstein and Director of Nursing Lina Dureza received the 2016 Gold – Excellence in Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for Hughes’ superior performance in the long term and post-acute care profession.
Hughes was one of three providers nationwide to receive the 2016 Gold – Excellence in Quality Award. Since the program’s inception in 1996, AHCA/NCAL has recognized only 31 organizations with awards at the Gold level. Based on the core values and criteria of the nationally recognized Baldrige Performance Excellence Program, the AHCA/NCAL National Quality Award Program challenges member providers to achieve performance excellence through three progressive levels – Bronze, Silver, and Gold. The Gold – Excellence in Quality Award is the most prestigious of the program. At this level, recipients have invested multiple years in mastering and applying the rigorous quality improvement standards of the Baldrige Criteria to achieve superior results in the areas of leadership, strategic planning, customer and workforce focus, and operations and knowledge management. The award was recently bestowed upon Hughes during a ceremony in Nashville, Tennessee.
Photo credit: American Health Care Association and National Center for Assisted Living