Hughes Health & Rehabilitation was honored by the visit of West Hartford Mayor Shari Cantor and State Senator Beth Bye recently. Both the town and state representatives came with proclamations honoring Hughes for the numerous regional and national awards the skilled nursing facility received during the past year.
Mayor Cantor presented a Town of West Hartford Proclamation and Senator Bye gave a General Assembly Official Citation to senior staff at Hughes’. Both proclamations noted Hughes’ achievement in providing quality care and winning the Gold – Excellence in Quality Award by the American Health Care Association and National Center for Assisted Living for superior performance in the long term and post-acute care profession; the Women’s Choice Award as one of America’s Best for Extended Care for the third consecutive year; the Hartford Business Journal’s Connecticut Family Business Award; and for the sixth consecutive year, a Best Nursing Home in America award by U.S. News & World Report.
“Your visit means a great deal to all of us at Hughes,” said Vice President Mark Finkelstein in welcoming the guests and accepting the proclamations. “We live, eat and breathe our mission statement here at Hughes,” Mark said to Mayor Cantor and Senator Bye. “Our staff knows and lives our mission. It’s a way of life here.”
Hughes’ Director of Nursing Lina Dureza then shared with Mayor Cantor and Senator Bye an overview of the extensive nomination process required to win the national Gold award from the American Health Care Association and National Center for Assisted Living. The award is the most prestigious of three distinct awards possible through the AHCA/NCAL National Quality Award Program, which recognizes organizations nationally that serve as models of excellence in providing high-quality care. Hughes was just one of three providers nationwide to receive the 2016 Gold – Excellence in Quality Award. Since the program’s inception in 1996, AHCA/NCAL has recognized only 31 organizations with awards at the Gold level.
“I’m very touched by their visit,” said Mark after the meeting. “For Mayor Cantor and Senator Bye to take time form their very busy schedules to meet and honor us is a wonderful testament to their concern for their constituents and their appreciation for the wonderful care Hughes employees provide to our residents every day.”